QUESTIONS & ANSWERS
Good to know.
A few simple things about shopping handmade with us.
Are your pieces handmade?
Yes. Knotsnco is known for handcrafted crochet gifts and artisan-made pieces.
Can I request a custom order?
Yes—reach out on WhatsApp or email with colors, design ideas and your preferred date. Our team can advise on possibilities.
How do I place an order?
Add items to your bag and submit an order enquiry on WhatsApp. Our team will verify availability, price, shipping and payment before accepting the order.
Can I pay online?
Secure online gateway payments are being configured. Do not make a transfer until our team confirms payment details directly.
How much does shipping cost?
Shipping costs and delivery estimates are confirmed before you approve an order.
Are product pictures final?
Not yet. The new storefront uses editorial illustrations pending verified product photography.